Outage Alert - Storage Issue [Resolved]
20:41 on 26th Jan
[20:35] We have just been paged that a storage server is having some issues. This will likely cause access difficulties and we are investigating now.
[20:43] We are in the process of bringing the server back online. Will be up again in just a few minutes.
[20:53] Service Restored. Apologies for the trouble.
Intermittent Connectivity Issues [Resolved]
14:27 on 23rd Jan
Over the weekend some members might have experienced issues such as slow connection speed and dropouts. We have now discovered that this is due to one of our web servers not maintaining the correct time, and so it fell out of line with the rest of the system.
The issue has now been resolved. However, if you continue to experience further problems, please let us know at help@aluminati.net.
Please accept our sincere apologies for any inconvenience caused.
Unplanned outage - 22nd January 2012
16:22 on 22nd Jan
[16:30] At 16:10 today there was an outage that affected all areas of the service.
One of the storage servers had crashed and needed to be rebooted. The server is now back online and checks are currently being done to make sure that the service is running normally again.
[17:30] The service appears to be running normally again.
We apologise for any inconvenience this outage may have caused.
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