1 new in last 7 days

02/01/2009
HAPPY NEW YEAR!
 All the best for 2009 from all of us at Aluminati. 
25/12/2008
MERRY CHRISTMAS
To all of our members: Wishing all of you a very Merry Christmas!
15/12/2008
SMTP (sending) Connections Improved
 Over the last few days the number of SMTP connections avaialble for outbound mail occassinally hit the maximum allowed causing certain send attempts from email clients to fail and require retransmission. We have increased this limit and things should now operate more smoothly.
13/12/2008
System Stable
11:45 -  Things look stable again so please continue usage as normal. One of the IMAP servers went down but the system did not fail over correctly. We will find and correct this problem so that it does not happen again. 
13/12/2008
Temporary Restore
 11:20 - We have restored service although there may be a few further interruptions as things stablise again. Aplogies for this morning's outage, we are looking into the causes.
13/12/2008
Login Issues
 We are looking into webmail login issues and will give an update asap.
21/11/2008
Online
 17:47 - Looks like things are online. We've also done some re-routing of our own systems to try to direct your logins via an unaffected segment of the network that we can control. If this attack hits again (in the same way) we should be able to continue service anyway.
21/11/2008
Another DDoS Attack
17:27 -  Dear Members - Unfortunately another DDoS attack has been launched against our hosting providers. This is what happened earlier and it is external to our control. Our datacentre admins will re-route the attack to restore service but this will take a few minutes. Will keep you updated. 
21/11/2008
Resolved
 12:47 - Looks like we have service restored. We need to confirm that this is correctly resolved but it looks like things are back to working order. Thanks for your patience everyone. 
21/11/2008
Outage Update
12:45 - Our data centre providers have confirmed that they are having some issues that are affecting the data centre as a whole. They are currently diagnosing the issue and will restore full service as soon as possible. No precise details yet but we will keep you informed. 






 

Contents

  1. Collected Information
  2. Purpose and Use of Information
  3. Disclosure
  4. Storage
  5. Accuracy and Access
  6. Complaints Procedure
  7. Disclaimer
  8. Notification of Changes
  9. Your Comments
  10. Contact

INTRODUCTION

We understand the importance of our members' privacy and wish our users' experience to be as comfortable and enjoyable as possible. We will act responsibly in the handling of your personal data and take steps to ensure its security. The purpose of this policy is to ensure our members are always aware of the type of information we collect, how we use it, and under what circumstances, if any, we would disclose it. This policy applies to all services provided by the Aluminati Network Group Ltd.

This Policy should be read together with our Terms and Conditions and inherits any definitions defined therein.


Data protection Act

The Aluminati Network Group Ltd has submitted a voluntary notification to the Information Commissioner. Our membership number is Z8393842. All personal data is handled in accordance with the latest Data Protection act 1998.



COLLECTED INFORMATION

The information we collect is that provided by you directly via our registration form and profile interface. We also collect non-personal information for statistical analysis on the use of our websites. We also have your registered email address on record.

Any correspondence between you and us is archived for future reference.

While we keep records of any financial transactions for accounting purposes, debit / credit card details are NOT recorded, nor ever seen, by us in the case of an online payment being made. All such information is via by our 3rd party online transaction handler and we refer you to their own privacy policies.


PURPOSE AND USE OF INFORMATION

Generally the information we have is used for the normal operation and maintenance of our services. Information is used for internal purposes only such as billing and security verification of individuals. Contact details are used for internal announcements and to inform members of important information regarding the use of our web services.

Any directory system will operate on a strictly opt-in basis and will be accessible only to other members.

Use of Cookies - these are small files that reside on your system and are read by our website and webmail interface so as to enhance your experience. No personal information is stored and you may delete these cookies at any time.


DISCLOSURE

We will never give nor sell your information to 3rd parties except in the following cases:

  • You give your consent.
  • When required to do so by law.
  • In order to process and verify an online payment.

Specifically, and without loss of generality of the above statement, you can be sure we will never give your email address to any 3rd party for the purposes of advertising or promotions.


STORAGE

Your information is stored in a password protected database which is never accessible by the public nor any non-authorised employee of the Company. Authentication information, such as passwords, is encrypted.


ACCURACY AND ACCESS

We will always try to maintain our records as up-to-date and accurate and we welcome you to help us in this effort by updating your own information whenever it changes. Methods of access and modification are:

  1. Email us for a copy of your stored details and/or inform us of any changes that need to be made.
  2. Write in to request a paper print out (include a stamped addressed envelope).
  3. Access and update your profile via an online profile interface.

    We will require that you suitably identify yourself before accessing your information.

    We reserve the right to charge reasonable costs incurred by us for the supply of this information. At present there is no charge for these services.

We will refuse access for the following reasons:

  • The request does not relate to the information belonging to the person making the request.
  • Insufficient identification is produced.
  • Denial of access is required by law.
  • Providing access would pose a serious threat to the life or health of an individual or individuals.
  • The information provided for modification is reasonably believed to be false.
  • Providing access would interfere with any legal proceedings or negotiations relating to the individual.


COMPLAINTS PROCEDURE

If, for any reason, you feel the need to complain or comment about our privacy practices or policies we encourage you to contact us using the details provided below so that we may resolve the situation.


DISCLAIMER

Our web site links to and is linked from other web sites on the internet. Unless they are members of the Aluminati Network Group we accept no responsibility for their actions and we advise you to read their own privacy policies.

In the event we direct you to a secure server, for example in the case of making an online payment, it is your responsibility to check that the web site is authentic by verifying the URL as correct. You should also check to ensure the web site is secured by looking for the 'padlock' symbol or an URL beginning with "https://". In the event of any uncertainty please contact us before proceeding.

We do not accept any responsibility for any breach of privacy resulting from a member's compromised computer system or security information where the breach did not occur as a result of an action or inaction by the Aluminati Network Group. This includes, but is not limited to, the case of a password being stolen and used to access the member's profile or email account for purposes including sabotage and data theft.


NOTIFICATION OF CHANGES

Any changes to this privacy policy will be announced in the News section of the relevant websites where a link to the updated policy will be posted.


YOUR COMMENTS

Privacy is a very important issue and it is vital that we provide a policy that is reasonable, fair and responsible. If you have any comments regarding this policy then please do not hesitate to contact us using the details below.


CONTACT

Privacy Enquires
The Aluminati Network Group
4 Minton Enterprise park
Oaks Drive
Newmarket
Suffolk CB8 7YY
U.K

Email: privacy@aluminati.net
Fax: +44 (0)1638 668 890