Service News

E-journal access unavailable [RESOLVED]

We are aware of an issue at the moment that will be preventing members from accessing the e-journals with their email address.

There was recently a security update on our servers on how to deal with SSL certificates.
Unfortunately, this seems to be incompatible with method used by the Warwick sign-on system

In order to fix this, we need to consolidate all certificates into one, which requires aligning the systems from several other institutions. We are in active communication with the relevant teams and hope to have a resolution within a couple of weeks.

Please keep an eye on our service news, which will be updated once access has been restored.

Please accept our apologies for any inconvenience caused.

10/06/16 - We are pleased to say that this has now been resolved and you should once more be able to log into the e-journals as before.

If you do continue to have problems logging in, please contact our helpdesk.

Originally Written: 08-Jun-2016 09:12, Last Updated: 10-Jun-2016 10:55

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