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Email Client Guides

  • Email client setup guide
  • Outlook Setup Guide
  • Outlook App Setup Guide
  • Apple Mail Client Guide
  • Apple Mail App Setup Guide
  • Outlook 2007 Setup Guide

Email account user guides

  • How do I change my email address or username?
  • How do I automatically forward my emails to another account?
  • How do I set up an Out of Office automated response?
  • How do I see how much of my email quota I am using, and where?
  • How do I Blacklist/Whitelist an email?
  • How do I use multiple identities?
  • How do I set up email filters?
  • How do I use message highlighting?
  • How can I archive my emails for safekeeping or transfer?
  • How do I set up/manage my aliases?
  • How do I get/use a simple hosting FTP package?

Troubleshooting

  • I can't remember my password!
  • I don't think I am receiving any emails.
  • My email forwarding is not working.
  • I can't send/receive emails from my mail client/phone.
  • Why are some of my emails delayed?
  • Emails people send to me are bouncing back to them!

About our accounts

  • What does 'Manual Verification' mean, and how long do I have to wait?
  • How do I upgrade my account?
  • How do I renew my existing subscription?
  • How do I renew a FREE subscription?
  • How do I close my account?
  • How much do your packages cost?

Glossary

  • IMAP/POP
  • Email Client
  • SMTP
  • SSL/TLS
  • What is Greylisting?
  • Spam, Phishing and Spoofing

Tips and information

  • Password Strength Tips & Tricks
  • What is the maximum file size an email attachment can be?
  • Identifying scam and phishing emails
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